Residents can easily report issues while they are on the move
Report issues such as potholes, graffiti, flytipping, missed bins, animal fouling and faulty street lights with just a few taps on your phone.
Councils can design the forms themselves and the data can be integrated directly into CRM and back-office systems to maximize efficiencies, improve customer service and save money.
Locate incidents accurately on a map using GPS location
Residents can use the native maps on their phone along with the current GPS location to accurately locate incidents with ease.
This helps reduce the amount of time wasted by the council trying to locate the issue and speeds up the resolution.
Take a photo of the issue
Residents can easily take a photo of the problem and send it along with the form. This gives the council a much better idea about the problem and reduces the need for unnecessary form filling.
All photos are optimised and minimised in size on the device so images can be submitted quickly, even in areas with poor internet connectivity.
Build your own forms to report issues
Using our drag-and-drop forms designer you can build and deploy a new form in minutes. You can also include advanced mobile-friendly form fields such as address pickers, location maps and photo uploads. With our powerful forms solution, local authorities have built forms to report issues, raise repairs and handle a wide range of service requests. Submitted forms can be integrated with the council's CRM and other back-office systems to maximise efficiencies.
